Glam-On Call ("Glam," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use the Glam platform.
By using Glam, you consent to the practices described in this Policy.
We may collect the following types of information:
1.1 Personal Identification Information:
Name, email address, phone number
Location/address (for service delivery)
Profile photo (if provided)
Payment method details (processed securely by third-party providers)
1.2 Booking Information:
Service type, date, time, location
Notes and preferences you provide
1.3 Usage & Technical Information:
IP address, device type, browser type
App activity and log data
Cookies and similar technologies (where applicable)
1.4 Special Category Data:
We generally do not collect sensitive data (e.g., health information) unless required for specific services and only with your explicit consent.
Directly: When you register, book a service, or contact us.
Automatically: Via app usage data and cookies.
Third Parties: Payment processors, analytics providers, or if you link your account (e.g., social login).
We use your information to:
Process and manage your bookings
Facilitate communication between you and Professionals
Send confirmations, reminders, and updates
Improve, personalize, and secure our platform
Comply with legal obligations
Send marketing communications (you may opt out anytime)
We may share your information with:
Professionals: To fulfill your booking (e.g., name, contact details, location)
Payment Processors: To complete transactions securely
Service Providers: For platform operations (e.g., IT support, analytics)
Legal Authorities: If required by law or to enforce our Terms of Service
Business Transfers: In the event of a merger, sale, or acquisition
We do not sell your personal data to third parties.
We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting requirements. After account closure, certain data may be retained for a limited period to comply with legal obligations or resolve disputes.
We implement appropriate technical and organizational measures to protect your data, including:
Secure payment gateways
Encryption of sensitive data
Regular platform monitoring
While we strive to protect your data, no system is 100% secure.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent (where processing is based on consent)
Object to or restrict certain processing
Receive a copy of your data in portable format
File a complaint with a data protection authority
To exercise your rights, contact us at: [Insert Email]
We allow individuals aged 13–17 to use Glam with parental/guardian consent. We do not knowingly collect data from children under 13. If we discover that we have collected data from a child under 13 without proper consent, we will delete it promptly.
Your data may be transferred to, and processed in, countries other than your own. We ensure that such transfers comply with applicable data protection laws, using safeguards such as standard contractual clauses.
We may use cookies and similar technologies to:
Keep you logged in
Analyze platform usage
Enhance user experience
You can manage cookie preferences through your browser or app settings.
We may update this Policy from time to time. We will notify you of material changes via email or app notification at least 7 days before they take effect.
For questions, concerns, or to exercise your rights, please contact:
Privacy Team
Email: [Insert Email]
Address: [Insert Physical Address]
